744 Experience Ltd - Privacy Policy
Privacy and Processing of Personal Data
General Data Protection Regulations (GDPR) came into effect on the 25th May 2018. We have updated our privacy policy to ensure that we protect your privacy, in-line with the new requirements.
For all matters concerning the privacy and processing of any personal data, please contact us:
Email: enquiries@744experience.co.uk
Telephone: 01556 747400
Your Rights
Under the General Data Protection Regulation, you have certain rights regarding your data.
• You have the right to ask us for a copy of any data we hold about you.
• You have a right to have any data that is incorrect, corrected.
• You have the right to object to the use of your data.
• You have the right to have your data provided to you to take elsewhere in a suitable format.
• You have the right to have your data deleted in certain circumstances.
• You have the right to lodge a complaint about the use of your data with the Information Commissioner.
When you place an order, or contact us we collect your:
Name (or Trading Name)
Telephone Number
Address
Email Address
We will only use this data to fulfill your order, or send you information that may be of interest to you. We will do this on the basis of our legitimate interest to promote our services. You may opt-out of this information by emailing or writing to us on the email address above.
Controlling your data
• We will enter your details into our secure order management system so that we can provide you with the best service possible and to protect your information.
• We will only use this data to answer your query or respond to your communications.
• We will enter these details into our secure Customer Relationship Management system.
• We will keep your information until we no longer have any need to communicate with you, and inline with our Data Retention Policy which can be obtained on request.
• Where you have made a purchase, we are processing this data because we have a contract with you to supply your purchase and we also have legal obligations to maintain financial information.
• As a customer, we may send you important information about your purchase, we do this on the basis of our contract with you.
• The data will not leave the European Union area and is not passed to any third party, other than where required to fulfill our contractual obligations e.g. carrier or where a warranty or product registration requires it.
How long will we hold your data?
• We will only hold your personal data for as long as necessary to fulfil the purposes we collected it for.
• In determining this period we will consider the amount, nature and sensitivity of the data as well as the potential harm from unauthorised use or disclosure.
Use of Sub Contractors
We may use subcontractors to provide some products or services to you. We also may need to share your personal data with these subcontractors so that they can provide services to us. Our subcontractors are not permitted to use such personal data for any other purposes and we impose confidentiality requirements on their services.
CCTV
CCTV footage is gathered for the reasons of Health & Safety and Prevention of Crime. 744 Experience is responsible for the operation and management of the CCTV system. In the event of theft / injury, CCTV recordings and data may be shared with the relevant authorities. CCTV recordings and data will be kept for a minimum of 6 weeks.
Changes to this Privacy Policy
744 Experience may from time to time change this policy or change, modify or withdraw access to this site at any time without notice. We recommend that you re-visit this policy from time to time to learn of any such changes to this policy.